Customer service, quality control, design, and shipping
Plan has always been committed to machining tubes of varied materials and sizes, while not forgetting to guarantee a range of extremely efficient additional services.
Thanks to a well-organised corporate team with defined roles and continuous training, Plan provides constant advice for the design of specific products, assembly and shipping as well as an attentive and prompt after-sales service.
Design and technical advice
The technical department has highly skilled staff capable of creating and managing projects from start to finish while always paying attention to the diverse customer requirements.
Our technical support guarantees that the requested machining operations can be carried out with the help of state-of-the-art software that can manage the work and simplify the entire production process.
Renderings of the parts are delivered so they can be best adapted to the finished product and have the assurance of precision during production.
All prototypes and equipment for subsequent serial production are developed in-house on the basis of 3Ds provided by the customer.
Research and Development
Thanks to continuous investment in purchasing new machinery, Plan has always aimed at complying with the new Industry 4.0 standards, thus enabling production to be connected to the internet and being able to monitor the entire production process in detail, as well as optimising time and resources.
Quality control
Quality control is an indispensable procedure within Plan's production process. An in-house department composed of industry experts monitors the materials and their passage from one process to the next, in order to guarantee quality, as well as, of course, checking each piece for compliance with the requirements agreed with the customer during the design stage.
This process is carried out not only in the initial stage of monitoring the incoming raw materials, but also in the pre-delivery stage through tests and measurements that are also necessary for affixing the CE mark on the finished product.
Serial and contract production
Plan professionally manages any type of production. In fact, the serial production of machined metal tubes, as well as contract production, is a corporate distinction.
We work on orders, starting from well-studied projects in cooperation with the technical department, so that we are able to produce a specific, well-defined product with the technical details pre-established together with the customer.
Assembly
Based on specific requests, items can be delivered ready-for-delivery with the parts machined by Plan, already assembled inside the finished product: this is the case with accessories and structures intended for furniture such as sofas, chairs, armchairs and much more.
The warehouse for storing the machined materials also means that what is needed for the various types of assembly is always available.
Logistics
Each individual product, whether assembled or not, is carefully packaged in preparation for shipment to Italy or abroad.
Plan's logistics service is managed carefully and professionally to guarantee the shortest possible shipping times and, of course, to ensure the products arrive intact and undamaged.